However, those who want to keep their Plusnet email address can do so by requesting a downgrade to Plusnet's Mail Only package, which costs £1.06 per month.
Plusnet: a Plusnet account is closed, the former customer loses access to all their old account features, including email. After that, Virgin will clear out our contacts and messages, remove our personal data and reclaim the email address - potentially for recycling (see below).Īlthough this last issue only applies to those with an address, all existing customers who have an email account with Virgin Media (see the list of address types to the right) need to log in and check their mail at least once every 90 days, or risk their account being marked "unused" and suspended, pending deletion. They give former customers 90 days from the date their services end to set up a new account somewhere else, move everything they need across, and inform everyone of the change. While Sky and TalkTalk let their users keep their email accounts for as long as they want to keep using them, Virgin Media are just about the exact opposite. Virgin Media: Media's policy is just about the exact opposite. Users need to log in at least once every six months to prevent their accounts being marked dormant - and if an account is completely inactive for 12 months it'll be deleted.
#Find my bt email address password#
As well as being the control panel for the broader TalkTalk account, it's the area where customers can create or delete email addresses, and change their password if needs be.Īfter 12 months have gone by, customers lose access to this feature - but TalkTalk are keen to point out that customers with a address can change their passwords using their reset service we'll need the alternative email address or mobile number we registered with TalkTalk when we first set up the account. TalkTalk: also offer email via a webmail service, which remains accessible even after customers have moved to another ISP.Įlements of the service have improved in recent years, with the biggest improvement being that people who leave TalkTalk retain access to their My Account area for 12 months afterwards. If they don't log in to the Sky Yahoo Mail service for six months, the suspended account will be deleted. Users who do this must still log in to Sky Yahoo Mail at least once every five months to prevent their account being marked as dormant and suspended. The only real danger is for Sky email users who set up their account to automatically forward to another address. Technically, it's simply Yahoo! webmail with a bit of Sky branding, but we like that Sky let their customers keep their email addresses even if they change ISP.
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